Legal
Privacy Policy
Effective from 22.07.2025
Yuki Sauna Sp. z o.o. ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you visit our website www.yukisauna.com, contact us, or purchase our products. We process personal data in accordance with the General Data Protection Regulation (EU) 2016/679 ("GDPR") and applicable Polish data protection legislation.
1. Data Controller
The data controller responsible for your personal data is: Yuki Sauna Sp. z o.o. ul. Kluczborska 29/6, 31-271 Kraków, Poland KRS: 0001182357, NIP: 9452313570 Email: [email protected] Phone: +48 504 206 695
2. Personal Data We Collect
We may collect the following categories of personal data: • Identity data: name, surname, company name • Contact data: email address, phone number, postal address • Transaction data: order details, payment information, delivery address • Technical data: IP address, browser type and version, device information, operating system • Usage data: pages visited, time spent on pages, navigation paths • Communication data: content of emails and messages you send us • Marketing data: preferences, newsletter subscription status
3. Purposes of Processing
We process your personal data for the following purposes: • Processing and fulfilling your orders for our products (saunas and accessories) • Communicating with you about inquiries, offers, and orders • Providing customer support and handling complaints • Sending marketing communications (with your consent) • Improving our website, products, and services • Complying with legal obligations (tax, accounting, consumer protection) • Protecting our legitimate business interests
4. Legal Basis for Processing
We process your personal data on the following legal grounds under GDPR: • Contract performance (Art. 6(1)(b) GDPR): processing necessary for the performance of a sales agreement or to take steps at your request prior to entering into a contract • Legal obligation (Art. 6(1)(c) GDPR): processing necessary for compliance with tax, accounting, and consumer protection laws • Consent (Art. 6(1)(a) GDPR): for marketing communications and non-essential cookies • Legitimate interests (Art. 6(1)(f) GDPR): for website analytics, fraud prevention, and improving our services
5. Recipients of Personal Data
We may share your personal data with the following categories of recipients: • Delivery and logistics partners (for order fulfillment) • Payment processors (for transaction processing) • IT service providers (hosting, email services) • Professional advisors (legal, accounting) • Public authorities (when required by law) All recipients are bound by data processing agreements and are required to protect your data in accordance with GDPR.
6. International Data Transfers
Your personal data is primarily processed within the European Economic Area (EEA). If any data is transferred outside the EEA, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by the European Commission, or the transfer is to a country recognized by the European Commission as providing an adequate level of data protection.
7. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected: • Order and transaction data: for the duration of the contract and up to 5 years after completion (for warranty and legal claims purposes) • Tax and accounting data: as required by Polish tax law (currently 5 years from the end of the tax year) • Marketing data: until you withdraw your consent or object to processing • Website analytics data: up to 26 months • Communication data: for the duration of the business relationship and up to 3 years thereafter
8. Your Rights
Under GDPR, you have the following rights regarding your personal data: • Right of access: obtain confirmation and a copy of your personal data • Right to rectification: correct inaccurate or incomplete data • Right to erasure ("right to be forgotten"): request deletion of your data under certain conditions • Right to restrict processing: limit how we use your data • Right to data portability: receive your data in a structured, machine-readable format • Right to object: object to processing based on legitimate interests or for direct marketing • Right to withdraw consent: withdraw consent at any time without affecting the lawfulness of prior processing To exercise any of these rights, please contact us at [email protected]. We will respond to your request within 30 days. You also have the right to lodge a complaint with the President of the Personal Data Protection Office (UODO) in Poland: ul. Stawki 2, 00-193 Warszawa, www.uodo.gov.pl.
9. Cookies
Our website uses cookies and similar technologies. For detailed information about the cookies we use and how to manage them, please refer to our Cookie Policy.
10. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. We will notify you of any material changes by posting the updated policy on our website with a new effective date.
11. Contact
If you have any questions about this Privacy Policy or our data processing practices, please contact us: Yuki Sauna Sp. z o.o. ul. Kluczborska 29/6, 31-271 Kraków, Poland Email: [email protected] Phone: +48 504 206 695